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Our Process

From first call
to final seal.

One in-house team handles every stage of your project — no subcontracted labour, no handoffs between companies, one point of contact throughout.

Six stages.
One team.

Here's exactly what happens between your first enquiry and the final sign-off.

01
Same Day

Enquiry

You send us your project details — by form, call or WhatsApp. We come back to you the same working day to confirm scope and book a site measure.

02
Within 3 Days

Site Survey

Our team measures every opening on site — not off a plan — to confirm exact specifications, check structural requirements and note access for installation day.

03
2–5 Working Days

Quote & Design

You receive a written, itemised quote with system, finish and glazing options. We'll talk through trade-offs — cost, lead time, thermal performance — so you're deciding with full information.

04
2–4 Weeks

Factory Fabrication

Profiles are cut, welded, glazed and powder-coated at our facility to your chosen finish. Every frame is checked against your site measurements before it leaves the floor.

05
1 Day – 2 Weeks

Installation

Our own certified installers fit and seal every frame on-site — residential jobs are typically a single day; larger commercial facades run on an agreed programme.

06
15 Years

Sign-Off & Aftercare

We walk the site with you before we leave, and every install is backed by a 15-year finish and workmanship warranty with a direct service line for call-outs.

Typical timeframes, in writing.

So you can plan around us, not the other way around.

01

Enquiry Response

Time from sending your enquiry to hearing back from our team.

SAME DAY
02

Site Measure Booking

Time from enquiry to a technician on site measuring your opening.

≤ 3 DAYS
03

Written Quote

Time from site measure to a full itemised quote in your inbox.

2–5 DAYS
04

Fabrication Lead Time

Time from signed quote to your order being ready for installation.

2–4 WKS
05

Installation

Most residential jobs are completed in a single working day on site.

1 DAY+

“They told us three weeks for fabrication and it was three weeks — no surprises, no chasing. The install crew were in and out in a single day.”

— M. Botha, Homeowner, Ballito

1 Point of contact from quote to sign-off
0 Subcontracted installation teams
15YR Finish & workmanship warranty

Let's spec your opening.

Send us your project details and we'll come back to you with a measure date and a written quote — usually within two working days.

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